You can create an output to Vidora that forwards data subject requests for erasure.
Before you configure Vidora to forward data subject requests, be aware of the following:
To avoid profile resolution complexities and subsequent conflation of user data deletion downstream, only a single user profile is resolved. All other identities associated with the resolved user profile are included in the user deletion message sent to downstream partners.
When using the API or user interface, only a single identity of the same identity type is allowed when DSR for erasure forwarding has been enabled, such as a single customer ID, email address, or IDFA. You can send in multiple identities of different types such as Customer ID and email address. See API error messages for ID validation rules.
To forward DSR for erasure for multiple user profiles, send one erasure request per user profile.
mParticle forwards erasure requests on receipt of the request. The general processing time specified in General Request Workflow only applies to the mParticle fulfillment processing and does not apply to DSR for erasure forwarding.
Once forwarded, mParticle can’t guarantee that data is deleted by the partner. You can confirm with the partner that the request has been fulfilled.
To forward data subject requests to Vidora, use the following process.