Data Hosting Locations

Each mParticle customer tenant (aka “Organization”) exists in a specific segment (or “Pod”) of mParticle’s infrastructure. A Pod is a self-contained instance of the entire mParticle service for a subset of organizations. Pods are completely independent of each other with redundancy built into each layer of the architecture, including the application servers, database, IaaS, and CDN to ensure maximum availability.

Data Localization

mParticle offers the option of hosting a Pod in a localized data center outside of the US, in particular in the Europe and Australia regions. For customers interested in data localization outside of these regions, please contact us.

As part of the onboarding process, your mParticle account manager will let you know which Pod your Organization resides in.

Depending on the pod your Organization is hosted in, you will need to note a few key differences described below.

Logging into mParticle

You can login to your localized mParticle Pod using the following URLs:

Sending Data into mParticle

All of our SDKs will route data to your mParticle Pod automatically based on your API keys. The following features require mParticle Pod dependent changes for data flowing into mParticle:

• Events API
• Rules
• SFTP Servers

Events API

Our Events API has the following data center specific URLs. Learn more about our Events API here.

Rules

ARN

When providing an Amazon Resource Number (ARN) for your Rule, follow these conventions:

Learn more about how to set an ARN when hosting a Rule here.

IAM

When setting IAM permissions, specify the following resources:

Learn more about how to set IAM permissions when hosting a Rule here.

SFTP Servers

When sending data to mParticle for file based integrations (Salesforce, Custom CSV, etc), the following hostname and IP should be used:

Sending Data Out of mParticle

The following features require mParticle Pod-dependent changes for data flowing out of mParticle:

• AWS Regions
• Amazon S3 Bucket
• IP Whitelisting

AWS Regions

Create your downstream AWS services in the following AWS Regions aligned to your Pod for optimal performance:

Amazon S3 Bucket

If you are using role-based authentication, create an S3 bucket with a custom bucket policy.

Use this link docs.aws.amazon.com/general/latest/gr/aws-arns-and-namespaces.html#arn-syntax-s3 for information on S3 ARN Syntax.

To create the bucket and set the custom bucket policy:

1. Create an S3 Bucket. The bucket name must begin with mp-forwarding-.

2. Create a New Policy from the AWS S3 Bucket Policy Template below and be sure to:

   1. Replace the word {bucket} with the name of the S3 bucket created in step 1.
   2. Replace {arn1} and {arn2} with the ARN details below.

3. Assign Policy to Bucket. In the Bucket Policy Editor

   1. Click Properties.
   2. Click Permissions.
   3. Click Add bucket policy.
   4. Paste the JSON from step 2 above.

AWS S3 Bucket Policy Principal

AWS S3 Bucket Policy Template

{
    "Version": "2012-10-17",
    "Statement": [
        {
            "Action": [
                "s3:PutObject",
                "s3:PutObjectAcl"
            ],
            "Effect": "Allow",
            "Resource": "arn:aws:s3:::{bucket}/*",
            "Principal": {
                "AWS": [
                    "{arn1}"
                ]
            }
        },
        {
            "Action": [
                "s3:PutObject",
                "s3:PutObjectAcl"
            ],
            "Effect": "Allow",
            "Resource": "arn:aws:s3:::{bucket}/*",
            "Principal": {
                "AWS": [
                    "{arn2}"
                ]
            }
        }
    ]
}

Learn more about how to set your bucket policy here.

IP Whitelisting

If you want to whitelist data being sent from mParticle to an integration, use the following information:

Learn more about setting up IP Whitelisting for Redshift and Snowflake.