Approved Sub-Processors

By default, customers’ mParticle instances are hosted and store data in the United States.

Other locations (Australia, European Economic Area) are available at customer request pursuant to our agreement with that customer.

The following tables represent the approved sub-processors and their locations for mParticle within each hosting region:

Last Updated: August 3 2022

United States:

Name Processing Location Date Added
Amazon AWS The mParticle stack is built and hosted entirely on AWS USA May 25, 2018
SumoLogic Error log aggregation USA May 25, 2018
RedisLabs Data storage and cache USA May 25, 2018
Fastly, Inc Content delivery optimization USA Nov 27, 2020
Google Cloud Platform Cloud infrastructure USA Nov 27, 2020
Lacework Security monitoring USA Nov 27, 2020
Shoreline Labs Inc dba Nightfall Data-loss prevention USA July 21, 2022
Datadog, Inc Application performance USA July 21, 2022
Zendesk Customer support USA June 21, 2021
Slack Technologies, Inc Customer support USA July 21, 2022
Sweethawk Customer support USA July 21, 2022

Australia:

Name Processing Location Date Added
Amazon AWS The mParticle stack is built and hosted entirely on AWS Australia Feb 7, 2020
SumoLogic Error log aggregation Australia Feb 7, 2020
Fastly, Inc Content delivery optimization Australia Nov 27, 2020
Google Cloud Platform Cloud infrastructure Australia Nov 27, 2020
Lacework Security monitoring Australia Nov 27, 2020
Shoreline Labs Inc dba Nightfall Data-loss prevention USA July 21, 2022
Zendesk Customer support USA June 21, 2021
Slack Technologies, Inc Customer support USA July 21, 2022
Sweethawk Customer support USA July 21, 2022

European Economic Area:

Name Processing Location Date Added
Amazon AWS The mParticle stack is built and hosted entirely on AWS Germany May 26, 2020
SumoLogic Error log aggregation Germany May 26, 2020
Fastly, Inc Content delivery optimization EEA Nov 27, 2020
Google Cloud Platform Cloud infrastructure EEA Nov 27, 2020
Shoreline Labs Inc dba Nightfall Data-loss prevention USA July 21, 2022
Zendesk Customer support USA June 21, 2021
Slack Technologies, Inc Customer support USA July 21, 2022
Sweethawk Customer support USA July 21, 2022

Was this page helpful?