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Flybits helps banks address customer expectations for personalized experiences. Our contextual recommendation engine transforms digital channels by delivering hyper-personalized products, services and content.

Prerequisites

Service Account ID, Service Account Secret, and Tenant ID are required. Contact your Flybits Account Manager for details.

Supported Environments

  • iOS
  • Android
  • Web

Device Identities

  • Android ID
  • Google Advertising ID (GAID)
  • iOS Advertising ID (IDFA)
  • iOS Vendor ID (IDFV)

User Identities

  • Customer
  • Email

Supported Events

  • Commerce Events
  • Custom Event
  • Error
  • Session Start
  • Session End

Supported System Notification Types

  • GDPR Consent State

Data Processing Notes

Flybits will not accept data more than 24 hours old.

Extra Notes

Each piece of context data submitted to Flybits is either user or device based. Therefore the following contexts can be used:

  • If DeviceID is used, all matching Device IDs will get a push notification delivered to their device
  • If User ID is used, then notifications are going to be delivered to a user

These two may be also be combined to be: UserA on DeviceA on all devices, or all Users on DeviceA.

Oftentimes, customers provide an IdP to resolve the identities of their users as Flybits does not know the identity of the users. The user identification returned by IdP is called a “syntheticID” and is unique to each provider. Extra Notes

Configuration Settings

Setting Name Data Type Default Value Description
Service Account ID text Service Account ID. Contact your Flybits Account Manager for details.
Service Account Secret text Service Account Secret. Contact your Flybits Account Manager for details.
Tenant ID text Tenant ID to which the Service Account belongs. Contact your Flybits Account Manager for details.
Preferred User Identity text Optional: Specify the Preferred User Identity to be used. Accepted value must be either ”email” (default) or ”customer”.
Preferred Flybits Identity text Optional: Specify the Preferred Flybits Identity to be used with User Identity. Accepted value must be one of ”email” (default) or ”syntheticID” or ”userID”.

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