Punchh creates the consistent, modern experiences consumers expect. Punchh is the world leader in delivering dynamic, one-to-one customer engagement through AI, mobile-first expertise, and omnichannel communications.


In order to setup the integration, contact your Punchh account manager to receive the Host URL and API key.

Disconnect Behavior

When disconnecting Punchh from an audience in mParticle, the audience is not deleted in Punchh. Instead, it remains as is and is not updated thereafter.

Supported Identity Types

User IDs

  • mParticle ID (MPID)
  • Email Address
  • Partner ID (punchh_user_id)

Configuration Settings

Setting Name Data Type Default Value Description
Host URL string Host URL to use the inbound integration, provided by your Punchh account manager.
API Key string Secret API key provided by your Punchh account manager.

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