Data Subject Request API Version 1 and 2
Data Subject Request API Version 3
Platform API Overview
Accounts
Apps
Audiences
Calculated Attributes
Data Points
Feeds
Field Transformations
Services
Users
Workspaces
Warehouse Sync API Overview
Warehouse Sync API Tutorial
Warehouse Sync API Reference
Data Mapping
Warehouse Sync SQL Reference
Warehouse Sync Troubleshooting Guide
ComposeID
Warehouse Sync API v2 Migration
Bulk Profile Deletion API Reference
Calculated Attributes Seeding API
Custom Access Roles API
Data Planning API
Group Identity API Reference
Pixel Service
Profile API
Events API
mParticle JSON Schema Reference
IDSync
AMP SDK
Initialization
Configuration
Network Security Configuration
Event Tracking
User Attributes
IDSync
Screen Events
Commerce Events
Location Tracking
Media
Kits
Application State and Session Management
Data Privacy Controls
Error Tracking
Opt Out
Push Notifications
WebView Integration
Logger
Preventing Blocked HTTP Traffic with CNAME
Linting Data Plans
Troubleshooting the Android SDK
API Reference
Upgrade to Version 5
Cordova Plugin
Identity
Direct URL Routing FAQ
Web
Android
iOS
Getting Started
Identity
Initialization
Configuration
Event Tracking
User Attributes
IDSync
Screen Tracking
Commerce Events
Location Tracking
Media
Kits
Application State and Session Management
Data Privacy Controls
Error Tracking
Opt Out
Push Notifications
Webview Integration
Upload Frequency
App Extensions
Preventing Blocked HTTP Traffic with CNAME
Linting Data Plans
Troubleshooting iOS SDK
Social Networks
iOS 14 Guide
iOS 15 FAQ
iOS 16 FAQ
iOS 17 FAQ
iOS 18 FAQ
API Reference
Upgrade to Version 7
Upload Frequency
Getting Started
Opt Out
Initialize the SDK
Event Tracking
Commerce Tracking
Error Tracking
Screen Tracking
Identity
Location Tracking
Session Management
Initialization
Content Security Policy
Configuration
Event Tracking
User Attributes
IDSync
Page View Tracking
Commerce Events
Location Tracking
Media
Kits
Application State and Session Management
Data Privacy Controls
Error Tracking
Opt Out
Custom Logger
Persistence
Native Web Views
Self-Hosting
Multiple Instances
Web SDK via Google Tag Manager
Preventing Blocked HTTP Traffic with CNAME
Facebook Instant Articles
Troubleshooting the Web SDK
Browser Compatibility
Linting Data Plans
API Reference
Upgrade to Version 2 of the SDK
Getting Started
Identity
Web
Alexa
Node SDK
Go SDK
Python SDK
Ruby SDK
Java SDK
Overview
Step 1. Create an input
Step 2. Verify your input
Step 3. Set up your output
Step 4. Create a connection
Step 5. Verify your connection
Step 6. Track events
Step 7. Track user data
Step 8. Create a data plan
Step 9. Test your local app
Overview
Step 1. Create an input
Step 2. Verify your input
Step 3. Set up your output
Step 4. Create a connection
Step 5. Verify your connection
Step 6. Track events
Step 7. Track user data
Step 8. Create a data plan
Step 1. Create an input
Step 2. Create an output
Step 3. Verify output
Introduction
Outbound Integrations
Firehose Java SDK
Inbound Integrations
Data Hosting Locations
Compose ID
Glossary
Migrate from Segment to mParticle
Migrate from Segment to Client-side mParticle
Migrate from Segment to Server-side mParticle
Segment-to-mParticle Migration Reference
Rules Developer Guide
API Credential Management
The Developer's Guided Journey to mParticle
Create an Input
Start capturing data
Connect an Event Output
Create an Audience
Connect an Audience Output
Transform and Enhance Your Data
The new mParticle Experience
The Overview Map
Introduction
Data Retention
Connections
Activity
Live Stream
Data Filter
Rules
Tiered Events
mParticle Users and Roles
Analytics Free Trial
Troubleshooting mParticle
Usage metering for value-based pricing (VBP)
Introduction
Sync and Activate Analytics User Segments in mParticle
User Segment Activation
Welcome Page Announcements
Project Settings
Roles and Teammates
Organization Settings
Global Project Filters
Portfolio Analytics
Analytics Data Manager Overview
Events
Event Properties
User Properties
Revenue Mapping
Export Data
UTM Guide
Data Dictionary
Query Builder Overview
Modify Filters With And/Or Clauses
Query-time Sampling
Query Notes
Filter Where Clauses
Event vs. User Properties
Group By Clauses
Annotations
Cross-tool Compatibility
Apply All for Filter Where Clauses
Date Range and Time Settings Overview
Understanding the Screen View Event
Analyses Introduction
Getting Started
Visualization Options
For Clauses
Date Range and Time Settings
Calculator
Numerical Settings
Assisted Analysis
Properties Explorer
Frequency in Segmentation
Trends in Segmentation
Did [not] Perform Clauses
Cumulative vs. Non-Cumulative Analysis in Segmentation
Total Count of vs. Users Who Performed
Save Your Segmentation Analysis
Export Results in Segmentation
Explore Users from Segmentation
Getting Started with Funnels
Group By Settings
Conversion Window
Tracking Properties
Date Range and Time Settings
Visualization Options
Interpreting a Funnel Analysis
Group By
Filters
Conversion over Time
Conversion Order
Trends
Funnel Direction
Multi-path Funnels
Analyze as Cohort from Funnel
Save a Funnel Analysis
Explore Users from a Funnel
Export Results from a Funnel
Saved Analyses
Manage Analyses in Dashboards
Dashboards––Getting Started
Manage Dashboards
Organize Dashboards
Dashboard Filters
Scheduled Reports
Favorites
Time and Interval Settings in Dashboards
Query Notes in Dashboards
User Aliasing
The Demo Environment
Keyboard Shortcuts
Analytics for Marketers
Analytics for Product Managers
Compare Conversion Across Acquisition Sources
Analyze Product Feature Usage
Identify Points of User Friction
Time-based Subscription Analysis
Dashboard Tips and Tricks
Understand Product Stickiness
Optimize User Flow with A/B Testing
User Segments
IDSync Overview
Use Cases for IDSync
Components of IDSync
Store and Organize User Data
Identify Users
Default IDSync Configuration
Profile Conversion Strategy
Profile Link Strategy
Profile Isolation Strategy
Best Match Strategy
Aliasing
Overview
Create and Manage Group Definitions
Introduction
Catalog
Live Stream
Data Plans
Blocked Data Backfill Guide
Predictive Attributes Overview
Create Predictive Attributes
Assess and Troubleshoot Predictions
Use Predictive Attributes in Campaigns
Predictive Audiences Overview
Using Predictive Audiences
Introduction
Profiles
Warehouse Sync
Data Privacy Controls
Data Subject Requests
Default Service Limits
Feeds
Cross-Account Audience Sharing
Approved Sub-Processors
Import Data with CSV Files
CSV File Reference
Glossary
Video Index
Single Sign-On (SSO)
Setup Examples
Introduction
Introduction
Introduction
Rudderstack
Google Tag Manager
Segment
Advanced Data Warehouse Settings
AWS Kinesis (Snowplow)
AWS Redshift (Define Your Own Schema)
AWS S3 Integration (Define Your Own Schema)
AWS S3 (Snowplow Schema)
BigQuery (Snowplow Schema)
BigQuery Firebase Schema
BigQuery (Define Your Own Schema)
GCP BigQuery Export
Snowflake (Snowplow Schema)
Snowplow Schema Overview
Snowflake (Define Your Own Schema)
Aliasing
In order to troubleshoot issues with your Web SDK, you can use verbose logging, the browser’s Network tab, or manually log events in the browser console.
Once verbose logging is enabled, you can add breakpoints and step through actions in the app to identify issues. Different procedures are required depending on whether or not you are diagnosing an initialization issue.
The procedure for enabling verbose logging is different depending on whether you are in a DEV
or PROD
environment.
If you are working in a DEV
environment, set logLevel
to verbose
. For more information about log levels, see SDK Configuration.
If you are working in a production environment and are using the snippet, you can set verbose logging in the browser:
mparticle.js
file.{}
to enable pretty print.window.mParticle.config
line which occurs prior to var mParticle
.mParticle.config.logLevel="verbose"
.You’ll need to do this each time the page is manually refreshed.
If you are working in a production environment, and are not using the snippet, you can set verbose logging in the browser:
You’ll need to do this each time the page is manually refreshed.
If mParticle successfully initializes and you need a simple way to enable verbose logging for all subsequent SDK actions:
mParticle.setLogLevel('verbose')
.This procedure turns on verbose logging for all subsequent SDK actions. For more information, see Custom Logger.
Use the Network tab to see the calls made to mParticle. In the network tab filter for mparticle
. If you are using a CNAME, type in part of the CNAME to find the mParticle events being logged.
Once filtered, look to see if an event is being logged and what the related status call is. You can view the headers and information related to the specific event such as the event name and event attributes. After an event is forwarded to a kit successfully, this will be indicated by an item sent to /Forwarding
.
With the Web SDK we can manually log events in the inspector console. The following events may be useful to log, depending on your issue:
mParticle.logPageView(‘Page Name’, {Attributes})
mParticlelogEvent(‘Event Name’, mParticle.EventType.Navigation, {custom attributes})
Commerce Events
mParticle.eCommerce.createProduct(‘product name’, sku, price)
mParticle.eCommerce.logProductAction({transaction attributes}, product)
The product
used in logProductAction
is the output of createProduct
.
Identify API
The Identify API is called automatically upon SDK initialization by the mParticle SDK. The SDK requires this call to succeed in order to establish an mParticle ID to associate with all data.
mParticle.Identity.login(identityRequest, identityCallback);
mParticle.Identity.logout({}, identityCallback);
mParticle.Identity.modify(identityRequest, identityCallback);
Session management
When a user launches your app, the mParticle SDK begins a new session. This session is maintained for as long as your app is in the foreground and all events logged during this time will be associated with the session. Timeout can be customized with: window.mParticle.config.sessionTimeout
Alias users
Aliasing is an advanced feature available with Profile Link or Profile Conversion strategies, and requires an mParticle customer representative to enable.
mParticle.Identity.createAliasRequest(sourceUser, DestinationUser);
mParticle.Identity.aliasUsers(aliasRequest)
Data Privacy Controls
mParticle gives you the data privacy control tools to manage your consent and privacy obligations under the European Union’s General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). For more information, see Data Privacy Controls.
mParticle.getDeviceId()
fetches the browsers device ID which can be used in Live Stream. This is helpful if the web site is production. mParticle.config
fetches the configuration object which includes helpful information. This is only available when using the snippet, as it is a window object which doesn’t exist in a self-hosted NPM environment.mParticle.Identity.getUser()
. Pass an MPID to getUser
to fetch a specific user, assuming the user has been seen before in cookies. If the user hasn’t been seen before, or if the MPID has been removed from cookies because the cookie grew too big, null
is returned. This also has the same additional methods as getCurrentUser
.mParticle.Identity.getCurrentUser()
returns a user object for the current mParticle user whom the SDK recognizes. This can be leveraged with additional methods, including:
isLoggedIn()
getMPID()
getUserAttributesList()
When you investigate issues involving kits, test the JavaScript integrations:
mparticle.js
. If you aren’t familiar with how to leverage Chrome debuggers or breakpoints, visit Chrome Developers Debug JavaScript.
Was this page helpful?