Event

Iterable makes consumer growth marketing and user engagement simple. With Iterable, marketers send the right message, to the right device, at the right time.

Iterable is a multi-channel growth marketing and user engagement platform that powers marketing, transactional, and lifecycle campaigns on email, web and mobile. Iterable requires your application to be collecting email addresses. This can be done by calling the setUserIdentity SDK method.

In order to support Iterable’s features such as deeplinking, push notifications, in-app notifications, and more, you must also include the Iterable Kit as part of your mParticle SDK installation. See Iterable Kit Integration for the Kit’s full feature list and installation instructions.

The Iterable integration supports Android, iOS and Web data. All event data is forwarded server-side, even if the Iterable Kit is installed.

Data Processing Notes

Iterable will not accept data more than 24 hours old.

Prerequisites

In order to forward events to Iterable, you must have an account with Iterable. You can sign into your Iterable account at https://app.iterable.com/login/

Create a Mobile API Key

Create a dedicated Mobile API key for the Iterable Event integration:

  1. In Iterable, navigate to Integrations > API Keys.
  2. Click New API Key.
  3. Provide a descriptive name such as mparticle-event-integration.
  4. For the API key type, select Mobile.
  5. Click Create.
  6. Save the value of the key created. You will not be able to view it again. This value is needed to configure the Iterable Event Integration in mParticle.

Create Push Integrations

If you will be sending push registration events, you will need to provide the Iterable Push Integration names as part of the mParticle configuration. This can be done from Iterable:

User Identities

mParticle will forward the following identifiers to Iterable where available:

  • Email
  • Customer ID
  • Apple Vendor ID (IDFV)
  • Google Advertising ID (GAID)
  • Android ID
  • mParticle ID

User Attributes

The Iterable integration will automatically map the following mParticle user attributes to corresponding Iterable user attributes:

mParticle User Attribute Iterable User Attribute Description
$Mobile phoneNumber The user’s mobile phone number. Iterable uses the phoneNumber attribute primarily for sending SMS text messages. For more information, see User Profile Fields Used By Iterable.

Events

Supported Event Types

The Iterable integration supports the following event types:

  • Custom Event
  • Product Action
  • Push Subscription
  • Push Message Receipt
  • Push Message Open
  • User Identity Change

Subscription Preferences

The Iterable integration allows you to map a custom event to Iterable’s Update User Subscriptions api call. See the Platform Guide for general help with Custom Mappings. The ‘Update Subscriptions’ event takes the following attributes, all optional.

Attribute Name Description
Subscribed Email Lists Comma-separated list of all Iterable Email lists that the user is subscribed to.
Unsubscribed Channel IDs Comma-separated list of all Iterable Email channel ids to unsubscribe from.
Unsubscribed Message Type IDs Comma-separated list of all Iterable individual message type ids to unsubscribe. This will not unsubscribe from the associated channel.
Campaign ID Campaign to attribute unsubscribes
Template ID Template to attribute unsubscribes

Iterable Kit Integration

Iterable’s client-side mParticle Kit enables the following features:

  • User registration with email, Customer ID or MPID
  • Push notifications
  • Rich push notifications (media and action buttons)
  • Client-side event tracking
  • Deeplinking
  • In-app messages
  • Mobile Inbox

The Kit automatically handles user registration, push notifications, basic in-app messaging, and deeplinking by mapping mParticle’s APIs to analogous Iterable APIs. To learn more about these API mappings, you can review the source code:

Adding the Kit to Your App

iOS

To install the Iterable Kit for iOS:

  • For CocoaPods, add the following dependency to your Podfile:
# Sample Podfile

pod 'mParticle-iterable', '~> 7.15.10'
  • For Carthage, add the following dependency to your Cartfile:
# Sample Cartfile

github "Iterable/mparticle-apple-integration-iterable" ~> 7.15.10

Android

To install the Iterable Kit for Android, add the Kit dependency to your build.gradle file:

// Sample build.gradle

dependencies {
    compile 'com.mparticle:android-iterable-kit:5.14.+'
}

To learn more about mParticle Kits and how to incorporate them when setting up mParticle’s SDK, please review the mParticle Kit documentation:

Push Notifications

If your app includes the Iterable mParticle Kit, mParticle passes Iterable push notifications to the Kit for display. However, for this to work, you must first set up a mobile app and push integration (with associated push credentials) in Iterable.

See mParticle’s Push Notification documentation for more details:

Additional setup:

  • For iOS, pass UNUserNotificationCenterDelegate calls to mParticle
  • For Android, add mParticle’s InstanceIdService, MPReceiver, MPService to AndroidManifest.xml

Rich Push Notifications

For rich push notification support on iOS, you need to set up a Notification Service Extension. Please refer to the Iterable support documentation on Advanced iOS Push Notifications.

On Android, rich push notifications are automatically supported with the Iterable Kit installed.

In-App Notifications

In-app notifications are handled automatically by the bundled Iterable SDK. For more details and customization options, please refer to the Iterable documentation:

Additional Configuration

To handle deeplinks and custom actions from push notifications and in-app messages, you may need to define a urlDelegate (on iOS) or a urlHandler (on Android) on the IterableConfig object.

Whenever you need to pass custom configuration for the Iterable SDK, use the Kit API:

iOS
    let config = IterableConfig()
    config.urlDelegate = self
    MPKitIterable.setCustomConfig(config)
Android
    IterableConfig.Builder configBuilder = new IterableConfig.Builder()
        .setUrlHandler(this);
    IterableKit.setCustomConfig(configBuilder.build());

Configuration Settings

Setting Name Data Type Default Value Description
API Key string API Key used to connect to the Iterable API - see the Integrations section of your Iterable account.
GCM Push Integration Name string GCM integration name set up in the Mobile Push section of your Iterable account.
APNS Sandbox Integration Name string APNS Sandbox integration name set up in the Mobile Push section of your Iterable account.
APNS Production Integration Name string APNS Production integration name set up in the Mobile Push section of your Iterable account.
Coerce Strings to Scalars boolean True If enabled, mParticle will attempt to coerce string attributes into scalar types (integer, boolean, and float). Note: this setting does not apply to event attributes since mParticle will always attempt to coerce them into scalar types.

Connection Settings

Setting Name Data Type Default Value Platform Description
User ID string customerId All Select which user identity to forward to Iterable as your customer’s user ID.

Was this page helpful?