The new mParticle Experience

Welcome to the future of mParticle! We’re thrilled to unveil a fresh, new visual interface that revolutionizes how you interact with the mParticle platform.

We are committed to pushing mParticle beyond its origins as a customer data platform, and this new UI is the first step of the journey to level up your experience by streamlining existing workflows and adding new navigation features, unlocking mParticle’s full potential.

How to access the new UI

You can toggle the new UI on or off any time, at your discretion. To turn the new UI on:

1. Log into your mParticle account at app.mparticle.com.
2. Click the Settings button at the bottom of the left hand nav bar.
3. Click Go to New Experience.

How to return to the old UI

To switch back to the original UI:

1. Log into your mParticle account at app.mparticle.com.
2. Click the Settings button at the bottom of the left hand nav bar.
3. Click Go to Classic Experience.

The evolution of mParticle’s UI

At mParticle, we understand the importance of staying ahead of the curve. That’s why we’re proud to introduce a user interface that doesn’t just update the aesthetic of the platform, but expands its functionality. Inspired by a combination of customer insights and requests, and industry trends, our team has meticulously crafted a user-centric interface that simplifies complex tasks, exposes previously hard-to-find features, and presents a comprehensive, navigable map of your data infrastructure.

There are three cornerstones to the new UI:

• A comprehensive overview map of your entire mParticle implementation
• An interactive “mini-map” that allows you to jump between mParticle suites
• A contextual left-hand nav bar

Continue reading for a detailed overview of what’s changed, and what’s new, in the mParticle UI.

Changes to existing features

After switching to the new UI, the first thing you’ll notice is a detailed schematic of your entire mParticle implementation. Your data inputs are listed on the left, your connected outputs on the right, and all of the mParticle features and products that you use to manage your data are shown in the center.

This is the new mParticle Overview Map, and its job is to give you a bird’s eye view of how data flows through your particular implementation of mParticle.

Think of it like an interactive transit map for your data. Every route and station is clearly labeled, and you can click on each input or feature to configure its settings. Every workspace’s overview map will look a little different, depending on the exact inputs, outputs, and features that are configured.

You’ll also notice that the left-hand nav bar disappears when viewing the Overview Map. When viewing the Overview Map, navigate to the feature or suite you’re interested in by clicking directly on the map. Once you’ve navigated to a suite, you’ll see the new contextual left-hand nav bar appear.

The Overview Map: your guide to mParticle

The Overview Map illustrates the direction your data travels in, from your inputs to your outputs, including the various features and tools it passes through along the way.

For a detailed guide on how you can interact with your Overview Map, refer to the Overview Map user guide. For a quick summary of what the Overview Map can do, keep reading below.

Inputs

Your data inputs include Platform inputs (such as iOS, Web, or Android) and Feed inputs (such as third-party marketing tools or data warehouses).

mParticle Suites

The mParticle Data Platform includes the different tools and features you use to manage, manipulate, and leverage your data before sending it to your outputs. These tools can be separated into several product suites:

Outputs

The Overview Map displays all of your Event outputs, third-party marketing and data warehouse tools where you can forward your event data.

The minimap

We have also added an interactive mini-map that you can use to quickly jump between suites, no matter where you are in the platform.

To access the mini-map, hover your cursor over the mParticle button in the bottom of the left-hand nav bar. Click any suite to navigate directly to that area of the platform.

The contextual navigation bar

In addition to the mParticle Overview Map, the new UI includes a contextual left-hand navigation bar that makes it easier to access (and navigate between) specific features within each mParticle suite.

While the new overview map shows you what features are related, and where they sit in your data’s journey through mParticle, the updated left-hand nav bar shows you the most relevant tools and options for each specific mParticle suite.

Jump To

The new contextual nav bar includes a Jump To menu that shows links to other areas of the product that are the most relevant features for the particular suite you are viewing. Simply hover your cursor over Jump To in the left nav bar to view these options.

Oversight

When viewing the Oversight suite, the left-hand nav bar displays links to:

• System Alerts
• DSRs
• Privacy

The Jump To menu gives you quick access to the following relevant related tools:

• Trends
• Setup
• User Profiles
• Journeys

Data Platform

When viewing the Data Platform suite, the left-hand nav bar displays links to:

• Trends
• Setup
• Live Stream
• Data Catalog
• Transformations
• Event Forwarding

The Jump To menu gives you quick access to the following relevant related tools:

• System Alerts
• User Profiles
• Calculated Attributes
• Journeys

Customer 360

When viewing the Customer 360 suite, the left-hand nav bar displays links to:

• User Profiles
• Enrichment
• Calculated attributes

The Jump To menu gives you quick access to the following relevant related tools:

• Data Catalog
• Journeys
• Setup

Segmentation

When viewing the Segmentation suite, the left-hand nav bar displays links to:

• Audiences
• Journeys

The Jump To menu gives you quick access to the following relevant related tools:

• Data Catalog
• Setup

Predictions

When viewing the Predictions suite, the left-hand nav bar displays links to:

• Pipelines
• Projects
• Data
• APIs
• Insights

Analytics

When viewing the Analytics suite, the left-hand nav bar displays links to:

• My Hub: hover your cursor over My Hub to view links to each Analytics tool
• Saved
• Data

FAQ

We know it takes time to get comfortable with a new interface, but here are some common questions and answers:

Where is the left-hand nav bar?

The left-hand navigation bar has been replaced with an updated nav-bar that provides contextual links: it displays the most relevant features for each particular mParticle tool suite you’re currently viewing. However, when viewing the Overview Map, the nav bar is removed completely because the Overview Map provides links to each mParticle suite.

Why can’t I access everything?

The overview map showcases how the entire platform works together. There might be some features that you can see in the overview map that you cannot see when you click into the feature. If you do not have access to a particular feature in the platform, you can request access from your admin.

Why are some of my inputs and outputs missing?

The overview map was created to show event flow. However, we have heard from customers that they want to see their entire data flow. We are working on an update to show additional Output categories, including Audiences.